Terms of Service

1. About Us

The Humanist is a sustainable fashion brand based in Punjab, India, creating custom apparel through our network of women artisans in Jalandhar and Phagwara.

2. Acceptance of Terms

By accessing our website, placing orders, or using our services, you agree to:

• Be bound by these Terms of Service
• Comply with all applicable laws and regulations
• Provide accurate information when placing orders

3. Products and Orders

• We strive for accurate product descriptions and images
• Actual colors may vary due to screen settings and photography
• Custom embroidery and sizing details will be confirmed before production

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation emails do not guarantee acceptance

• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices include applicable taxes where required
• Payment is due at time of order placement
• We accept major payment methods including cards and digital wallets

4. Shipping and Delivery

• Delivery times are estimates, not guarantees
• Risk of loss transfers to you upon delivery
• We're not responsible for delays caused by shipping carriers
• International shipping may be subject to customs duties (customer responsibility)

5. Returns and Refunds

Please see our separate Refund Policy for complete details. In summary:

• 30-day return window for eligible items
• Custom/personalized items are final sale
• Items must be unworn and in original condition

6. Intellectual Property

• All website content, logos, and designs are our property
• Product designs and patterns are protected by copyright
• You may not reproduce our content without permission

• Reviews and photos you submit may be used in our marketing
• You grant us rights to use customer-submitted content
• You're responsible for ensuring your content doesn't violate others' rights

7. User Conduct

You agree not to:

• Use our website for illegal purposes
• Interfere with website functionality
• Submit false or misleading information
• Harass other users or our staff

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Limitation of Liability

• Providing products as described
• Processing orders and payments securely
• Honoring our refund policy

• Indirect or consequential damages
• Lost profits or business interruption
• Damages exceeding the amount you paid for products
• Issues caused by misuse of products

10. Disclaimers

• Products are sold "as is"
• We disclaim all warranties beyond those required by law
• Handmade items may have natural variations

• We strive for 24/7 availability but don't guarantee it
• Maintenance or technical issues may cause temporary downtime

11. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Punjab, India.

12. Changes to Terms

We may update these terms occasionally. Changes will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of updated terms.

13. Termination

We may terminate your access to our services if you violate these terms. You may stop using our services at any time.

14. Contact Us

Questions about these Terms of Service? Reach out to us: